How to Scale Your UX Research
Let’s face it, your UX department doesn’t always get a fat budget. Moreover, agile methodologies and lean UX development practices often come with tight deadlines. Yet, as user experience becomes more...
View ArticleRetail UX Benchmarking
51.8% of U.S. consumers will shop online this holiday season, according to National Retail Federation. With the holiday shopping season upon us, we decided to test the online user experience of four...
View ArticleCritical Insights for Mobile Product Usability
For the first time, smartphone penetration in the US crossed 50%, according to data from the comScore MobiLens service. Not surprisingly, mobile content consumption is on the rise as well. With the...
View ArticleWebinar On-Demand: Scale your UX Research and Convince Stakeholders with UZ...
Remote Unmoderated User Testing is usually regarded as a great way for collecting large-scale quantitative data. However, UXers often need to deep dive and find out how users actually behaved. And now,...
View ArticleWebinar On-Demand: How to Measure the ROI of User Experience
View this recorded webinar with our special guest speaker, Dr. Susan Weinschenk, to learn different ways of calculating the ROI of user experience.
View ArticleWebinar On-Demand: How to Measure the ROI of User Experience
One of the biggest challenges for UX Professionals is the ability to demonstrate the measurable value that they bring to products. View this recorded webinar with our special guest speaker, Dr. Susan...
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5 Online Resources About the Role of UX and Usability in Companies’ Revenue
It’s no longer a myth that improved UX and usability leads to better sales and conversions. According to Peter Eckert, numerous industry studies have stated that every dollar spent on UX brings in...
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13 Questions Answered about Measuring the ROI of UX
We had a great webinar last week on how to measure the ROI of user experience with Susan Weinschenk, the Founder and Principal of Weinschenk Institute, LLC. Unfortunately we didn’t have enough time to...
View ArticleNew Webinar: Mobile UX Research Methods and Tools
Join us in this webinar to learn about different research methods and tools for testing mobile websites and apps. As a case study, our featured speaker, Nate Colker, will show a setup and results of a...
View ArticleNew Webinar: Mobile UX Research Methods and Tools
Join us in this webinar to learn about different research methods and tools for testing mobile websites and apps. As a case study, our featured speaker, Nate Colker, will show a setup and results of a...
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How Paypal Meets Its UX Research and Design Goals
During one of our recent webinars, Deborah Torres, Sr. UX Research and Ops Manager at Paypal, shared how UX research is done at Paypal. With 113.2 million active accounts, every UX related decision has...
View ArticleNew Webinar: Formative Usability Testing in Agile – Piloting New Techniques...
Join Eunice Chang, Sr. Principal User Researcher at Autodesk, and Olivia Williamson, Principal UX Designer at Autodesk, in this webinar to learn about the new techniques of formative usability testing...
View ArticleNew Webinar: Formative Usability Testing in Agile – Piloting New Techniques...
Join Eunice Chang, Sr. Principal User Researcher at Autodesk, and Olivia Williamson, Principal UX Designer at Autodesk, in this webinar to learn about the new techniques of formative usability testing...
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5 Online Resources About the Role of UX and Usability in Companies’ Revenue
It’s no longer a myth that improved UX and usability leads to better sales and conversions. According to Peter Eckert, numerous industry studies have stated that every dollar spent on UX brings in...
View ArticleClik here to view.
5 Reasons Why Voice of the Customer Studies are Essential for Your Website or...
Online research techniques are constantly evolving. There is a growing desire to learn more about what is happening on websites and apps in order to create a perfect site with more conversions and...
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6 Questions Answered about Designing for an Omni-Channel Shopping Experience
We had a great webinar last week on How to Design for an Omni-Channel Shopping Experience with Sean Van Tyne, co-author of The Customer Experience Revolution. Unfortunately we did not have enough time...
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7 Reasons why UserZoom’s Mobile Solution Makes Usability Benchmarking Easy...
Even if you are a user experience (UX) researcher who has done only a couple of mobile benchmark studies, you can attest to the challenges of creating, executing, analyzing and reporting them. The...
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Conducting True Intent Studies to Manage Online Customer Experience
Have you ever wondered what people do when they visit your site? Are they accomplishing what they came for? Did they have a positive experience while they were there? Would they recommend your site to...
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The Importance of Knowing the User Intent When Conducting Behavior Analysis
When trying to understand customers’ behaviors on a website, it’s necessary to know what their intent is. Why are customers coming to the site? What are they trying to do? Web analytics solutions,...
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Experience UserZoom’s Newly Redesigned Web & Mobile Site
We have some exciting news to share! We recently redesigned our website. In order for a redesign to be highly effective, it must stem from the understanding of what works for users and what doesn’t....
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